Legal
Privacy Policy
Last updated: August 2026
TopUpAgent ("we") respects your privacy. This policy explains what information we collect and how we use it.
1. What We Collect
- Phone number and username (needed to create your account)
- Bank account details you add for withdrawals
- Game ID requests, top-up and withdrawal history
- Support chat messages
2. How We Use It
- To operate your account and process top-ups and withdrawals
- To verify payments and prevent fraud
- To provide customer support
- To improve the Service
3. Storage & Security
Your data is stored securely in our cloud database with restricted access. Only authorised staff can view personal data, and only when needed to process your requests.
4. Sharing
We do not sell your personal data. We only share information when required by law or to process payments through banking systems you choose.
5. Your Choices
You can update your bank details and profile anytime in the app. To request deletion of your account or data, contact us through the support chat.
6. Contact
Questions about this policy? Use the support chat on our site.