Terms of Service
Last updated: August 2026
By registering or using TopUpAgent ("the Service"), you agree to these terms. If you do not agree, please do not use the Service.
1. Eligibility
You must be 18 years or older to use the Service. By using it you confirm that you are of legal age in your country. The Service is for entertainment purposes only.
2. Accounts
- You are responsible for keeping your username and password secure.
- One account per person. Do not share your account.
- You must provide accurate phone and banking details.
3. Top-Ups
- Top-ups are processed after payment is verified — usually within 1–2 minutes.
- Promotional bonuses (such as 5% on RM30+ top-ups) are applied automatically and may be changed or withdrawn at any time.
- We are not the operator of any game platform. We only provide top-up and withdrawal assistance for game credits.
4. Withdrawals
- Withdrawals are sent to the bank account saved in your profile.
- Withdrawal requests are reviewed and approved manually.
- We may ask you to verify your identity before large withdrawals.
5. Responsible Gaming
Play responsibly. Only top up what you can afford. If you feel you may have a gambling problem, please seek help from a professional support service and stop using the Service.
6. No Guarantee of Winnings
Game outcomes are decided by the game platforms themselves. TopUpAgent does not guarantee any winnings, and past results never guarantee future results.
7. Changes
We may update these terms at any time. Continued use of the Service after changes means you accept the updated terms.
8. Contact
Questions about these terms? Use the support chat on our site or contact us through the app.